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Walt Disney World Helps Write Story of New Library

Walt Disney World donated $150,000 to the Osceola Board of County Commissioners for its public library project in Celebration, giving residents of West Osceola access to a greater number of books, computers and other public resources.

The library, already under construction and expected to open early next year, will feature a collection of resources double the size of what’s currently available at the West Osceola Library near Celebration. It will also include a children’s area, meeting space for groups, dedicated area for teenagers and three times as many public computers with wireless computer access.

“Disney offered a gift that will enrich Celebration and the surrounding communities for generations to come,” said David Barnett, library contract manager for Osceola County. “It is our hope that this library will be a wonderful place where the seeds of creative thought will be planted and nurtured for people of all ages, giving us a greater understanding of our yesterday, and enriching our hopes and ideas for tomorrow.”

The new 10,000-square-foot building is located near the intersection of Campus Street and Celebration Boulevard.

“At its root, Disney is a story-telling company. Most of the Disney movies our children and grandchildren love today were inspired by characters who were first brought to life in books,” said Betty Lowery, Walt Disney World manager of community relations who presented the donation. ”It’s natural that Disney supports the work of our public libraries.”

In 2006, the West Osceola branch of the library opened in a 2,000 square-foot storefront on Highway 192. Previous to that, residents of Celebration developed their own library in a space shared with the town’s elementary school and entirely staffed with local volunteers.

Preorder Poster Art of the Disney Parks from Amazon

So the Poster Art of the Disney Parks book is said to have rolled out in the stateside theme parks – Disneyland and Walt Disney World – at the end of May. We haven’t been able to find a copy and apparently getting your hands on it hasn’t been easy for most other park-goers either.

Good news though, the book will be released on Amazon on September 4th and is being offered on a pre-order sale. Typically the book is sold in the parks for $40, but you can pre-order it from Amazon for $25.08 right now. We recommend pre-ordering now to lock in the lower price – especially since it has been so hard to actually pick up in the parks.

Dust Off Your Resume – Imagineering has a Job Opening!

This job posting pretty much speaks for itself… we’ll just cut and paste it for your reading enjoyment. Our commentary? “It’s nice to know the person who used to do this.. you know, responsible for things up until now… got fired.”

Menu Planning Manager- Creative Business Development
The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. Bring your individual talents here and discover for yourself why a career with Disney is the opportunity you’ve been looking for.

“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true.

Menu Planning Manager (Walt Disney Imagineering)
The Parks & Resorts “menu plan” represents the slate of all future projects developed by Walt Disney Imagineering. The Menu Planning group interfaces directly with the creative development & project management teams on all design work from initial ideation to capital approval – helping guide the focus of resources to create new and enhanced Guest experiences. Menu Planning works closely with key counterparts in Operations, Finance, Marketing, Business Development & Capital Planning to manage & evolve master plans for all global locations to drive the greatest business & strategic value.

This position serves as a bridge between the creative, technical, and financial inputs required to successfully integrate projects into our planning process. This role requires an understanding of and sensitivity to the often non-linear creative process yet has the ability to bring structure to this process through an analytical & business perspective.

While directly connected to the creative process, this role does not actively contribute to nor direct project efforts. It is intended to serve as an objective partner to our design teams, portfolio leadership & senior executive management. This role requires attention to detail, self-motivation & a strong desire to learn and grow in a fast-paced creative environment.

This role reports to the Menu Planning Director.

Responsibilities:
• Keep our Menu Plans Current
o Track and update global menu planning documents
o Update menu plan templates/tools
o Ensure accurate alignment with Capital Plan, Creative Development & Project Management

• Track & Status Active Development
o Partner with development teams to track project progress
o Track key project metrics (schedule, target value drivers, investment, capacity, scope options)
o Develop & manage a suite of common, flexible templates

• Drive the Annual Planning Calendar
o Coordinate the annual Needs Assessment process
o Edit & maintain key planning focus document with input from WDI development teams (vision statements, guiding principles)
o Track key project “development parameters” to inform early ideas (Blue Sky)
o Align target metrics with strategic value drivers of each project
o Serve as a key resource for menu and project-related data for WDI development teams

• Connect with Partners & Foster Communication
o Build strong relationships & effective communication with internal & external partners
o Support Menu Planning Director to drive the annual menu planning calendar
o Organize & support various partner meetings & provide timely follow-up

• Synthesize Complex Information into Clear, Effective Presentations & Documents
o Develop & produce presentations summarizing menu planning scope & strategies for executive review & decision-making
o Strong ability to synthesize complex data into succinct principles that can be quickly grasped

Desired Skills & Qualifications

• 5-7 years of experience in either Business, Finance, Brand Management, Urban/Master Planning or similar strategy-based role is preferred
• A working understanding of the key business/development drivers of the WDP&R business
• Experience with the Disney capital planning and/or project approval process a plus
• Ability to partner and collaborate in a creative environment
• Clear visual and verbal communicator
• Strong eye for visual/graphic methods of communication
• Ability to synthesize and convey complex information in a concise way
• Successful multi-tasker
• Excels in a deadline-driven environment with many assignments
• A self starter, takes initiative with initial direction
• Ability to design, produce and edit presentations in a variety of formats for review
• Working knowledge of Adobe Creative Suite, Keynote, Advanced Excel, Database software development desired
• Broad planning experience within TWDC and/or Parks & Resorts preferred

EOE. Drawing Creativity from Diversity.

2012 Surprises Coming on New Year’s Eve (2012 NYE Ear Hat too!)

Disney released the following blurb along with their marketing round-up going into 2012:

From exciting seasonal events and brand-new attractions to immersive new experiences and a special surprise announcement on New Year’s Eve…there’s a lot more than just Leap Year to celebrate throughout Walt Disney World® Resort in 2012.

Hmm.. aside from perking our interest up in New Year’s Eve in general, we’re not sure how to respond to this announcement of an announcement. Thoughts? Ideas? Share them in the comments.. and until it’s announced, enjoy the 2012 NYE ear hat currently on sale in the parks:

Why say unmagical things about Disney World…?

Stumbled across this quote on the internet, and I think it deserves a broader audience overall. I think it adds some much needed perspective to what some folks have deemed unwarranted “trolling” of the Disney company, and in particular their efforts at the Walt Disney World resort.

From WDWMagic.com

What I have been able to witness that most have not had the opportunity to see for themselves is the blatant disrespect toward WDW’s customers and the purposeful cheapening of the product by TDO during the design/build process for projects initiated since 1998. Before that time management cared about the quality of the product. Recently I have seen the exact opposite in most cases. Yes there are a few exceptions but those instances are rare. I’m sure it would be a real eye opener to many on this board to hear some of the comments made by budgeteeers and upper managment during design reviews and scope meetings. Some slightly paraphrased examples off the top of my head: “we don’t need to use more than two or three functions on those animatronics they’ll never know the difference,” and “They have been satisfied so far why do we need to make it any more lavish,” and “what’s the difference what color we use they’ll never no the difference,” and “we have been getting away with the less expensive materials for years now why rock the boat,” and “video will be cheaper and easier and they won’t care,” ad infinitum.

Do you see why every little inch we allow them to take toward the cheap and compromising diminishes the product for years to come? Those that excuse TDO for this behavior are a big part of the problem. Magagement uses the silence of their customer base as a license to continue the dumbing down and reduction of quality standards. There is a marked difference in attitude between TDO and other management teams I have worked with. All projects have limitations but other teams seem to care about the end result in terms of qualtiy. All TDO seems to care about is getting it done under budget whatever it takes. There are times when more global project teams take precedence and TDO doesn’t have as much say.

Many times poor decisions dictated by TDO are a result of ignorance more than puposeful quality reduction. Most of them are not familiar with what it takes to produce a quality Disney attraction because they were hired as interns from some business school or were hired form some other industry. I’ve mentioned before that I had a boss several years back that didn’t even know Walt Disney was a real man.

Other issues that I have touched on previously include the general quality of talent being hired at WDI, the ridiculous governement regulations (something we all deal with directly or indirectly), and the insane quantity of useless managers.

In general there is nothing wrong with being a “fanboi,” after all I consider myself one, but I wish we all would hold Disney to their own standards and stop excusing the company for their status quo mentality.

Taking that into consideration, perhaps those who vehemently oppose any criticism of Disney can take pause. Now might be a good time for them to ask themselves why they keep asking for lower standards? Why do they want and accept less in return for their money spent?

There is a direct cause and effect relationship here.

Chiquita and Walt Disney World Resort Announce Multi-Year Alliance (Press Release)

Agreement Links Companies with Long History of Quality Products & Services

LAKE BUENA VISTA, Fla., July 29, 2011 /PRNewswire/ — Chiquita Brands International (NYSE: CQB) and Walt Disney World Resort announced an agreement today that will bring premium, healthy fresh Chiquita® and Fresh Express® products to a number of retail points at Walt Disney World in Lake Buena Vista, Fla. and the Disney Cruise Line. This new strategic alliance represents the commitment of both companies to provide consumers with healthy food options.

“We are pleased to work with Disney to offer healthy, nutritious Chiquita and Fresh Express products to the millions of guests who visit Walt Disney World Resort as well as the Disney Cruise Line each year,” said Fernando Aguirre, Chiquita chairman and chief executive officer. “This alliance joins two companies with the shared commitment of providing quality experiences to consumers. This is yet another step in Chiquita’s efforts to improve world nutrition by extending distribution of our healthy fresh products, now to include the world’s favorite vacation destinations.”

Throughout Walt Disney World Resort and Disney Cruise Line, Chiquita and Fresh Express products will receive brand exclusivity within their respective categories and enjoy significant exposure to important consumer segments. The new agreement continues Chiquita’s expansion into distribution points beyond traditional channels as well as providing an opportunity for Chiquita to educate consumers about the benefits of proper nutrition.

“This alliance complements our company’s commitment to providing guests with high-quality, healthy food options,” said George Aguel, senior vice president, Corporate Alliances for The Walt Disney Company.

As part of the agreement, Chiquita will serve as the sponsor of both the “Crush ‘n’ Gusher” at Typhoon Lagoon, themed around a tropical fruit processing center, and the “Living with the Land” attraction, where Chiquita will join forces with Disney to help teach guests about nutrition. In another joint effort, Chiquita will also participate in the “runDisney” marathon series to help promote healthy living and active lifestyles. Beginning with the upcoming Wine and Dine Half Marathon Weekend in September, Chiquita will share with guests and participants how its fresh and convenient products can help improve personal nutrition.

Chiquita and Fresh Express products add to Disney’s existing portfolio of nutritious snack items as well as its ongoing effort to promote healthy lifestyles and nutrition for kids and families. Chiquita bananas and Fresh Express salad items will be featured throughout Walt Disney Resort and offer visitors convenient low calorie snacks.

The Walt Disney Company first pioneered groundbreaking nutritional guidelines in 2006 aimed at giving parents and children healthier eating options. Disney Magic of Healthy Living, a comprehensive initiative launched in 2010, builds on that commitment by inspiring kids and families to explore simple and fun ways to eat right and be active. Today, more than 85 percent of Disney’s licensed food portfolio consists of healthier options, including produce and low-fat dairy.

Class action lawsuit alleges Disney Parks are not ADA compliant.

Los Angeles, CA (PRWEB) July 02, 2011

On June 29, 2011, in the United States District Court Central District of California, Case No. CV 10-05810-DMG-FMO, Judge Dolly Gee certified a nationwide class of blind persons in a class action pending in Los Angeles. The blind plaintiffs in the case, represented by Andy Dogali of Forizs & Dogali, P.A. and Gene Feldman of Eugene Feldman, Attorney at Law do not seek money damages, but only seek an injunction requiring Disney to comply with the Americans with Disabilities Act by making its theme parks and websites accessible to persons with visual impairments.

Judge Gee certified five distinct classes who make the following allegations against Walt Disney Parks & Resorts:

1) Disney does not provide schedules, menus and maps in formats which are accessible to blind persons, such as in Braille, large print, or electronic form

2) Disney does not accommodate the needs of guide dogs; 3) Disney does not accommodate the needs of blind persons during live parades and shows

4) Disney does not permit any discounted admission for sighted companions who must accompany and support blind persons in the theme parks

5) Disney’s websites do not accommodate blind persons who use screen reader programs to access information.

Blind persons routinely use screen reader programs when surfing the internet. As the blind visitor tabs through or drags a cursor over elements of a webpage, screen reader programs read the content aloud. The plaintiffs allege that Disney’s websites unlawfully include information which is visible to sighted users but not to screen reader programs, as well as options which are available to sighted persons but not to blind persons, such as the ability to renew passes, make reservations, and download electronic tickets.

The three plaintiffs who have taken up this fight against Disney and who are now certified to represent blind persons across America are all women. Two reside in Southern California, the other in Wichita, Kansas. They are represented by class counsel Andy Dogali of Tampa, Florida and Gene Feldman of Los Angeles. Mr. Feldman, who operates a boutique disability law practice, said the ruling represents “an important victory for blind persons who otherwise enjoy the Disney experience but who seek simple fairness and equal treatment under the ADA”. The case is now set for trial in January, 2012. The 45-page certification order is available at http://www.forizs-dogali.com/pdf/Disney%20Certification%20Order.pdf.

2010 Global Theme Park Attendance Numbers Out

This morning we put a plea out on twitter for people to annoy TEA/AECOM’s department in charge of the global park attendance estimates to get the 2010 numbers out. Today, they’re out. We’re not saying we had anything to do with it, but.. ya know?

Read the full report (pdf).

Most of Disney’s park in Orlando are down by about 2% with the exception of Animal Kingdom which gained a little. Over at Universal Orlando the Islands of Adventure park with having Harry Potter only open for part of the year gained 30%. In California, Disneyland made a marginal gain while California Adventure rose 3%.

Overall there weren’t any major surprises as IOA’s gains were expected and when Disney glossed over the Orlando parks at recent financial meetings it was assumed they had small losses. Usually these reports come out right around tax time (April) but this year’s was delayed for reasons unknown. There’s been some speculation that Disney – who at times sponsors the TEA/AECOM activities – didn’t want the numbers to see the light of day due to the increases of other parks in Orlando while theirs were down. The loss on Disney’s end while Universal gained goes directly against their statement that new additions in the area help their bottom line and bring more people to Disney World.

Apparently not.

Disney to activate @TodayAtWDW account for Easter period.

We’ve gotten word that Walt Disney World will start using the @TodayAtWDW twitter account to tweet live operational updates. The program is beginning April 17th and runs through the busy Easter holiday period. The tweets should keep everyone abreast of park capacity closures and other pertinent information.

Typhoon Lagoon secondary exit permit approved.

Back in March Disney began filing environmental and drainage permits to add a secondary exit to Typhoon Lagoon to ease congestion. They recently got approval to move forward with the project.

Typhoon Lagoon – Secondary Exit Approval